Privacy Policy

Effective Date: July 15, 2026

At Electrical Parts Source (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit https://electricalpartssource.com, create an account, place an order, contact our customer support team, or otherwise interact with our website.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.


Information We Collect

We may collect information that identifies, relates to, describes, or can reasonably be associated with you.

Personal Information

When you place an order, register for an account, contact us, subscribe to marketing communications, or otherwise interact with our website, we may collect information including:

  • Full name

  • Email address

  • Billing address

  • Shipping address

  • Telephone number

  • Company or business name (when applicable)

  • Account credentials

  • Purchase and order history

  • Customer service communications

  • Product reviews and other information you voluntarily submit

You may choose not to provide certain personal information; however, doing so may limit your ability to access specific features or complete purchases.

Payment Information

For your protection, all payment transactions are securely processed by trusted third-party payment providers.

Electrical Parts Source does not store your complete credit card, debit card, or other payment account information on our servers.

Automatically Collected Information

When you access our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages viewed

  • Time and date of visits

  • Session duration

  • Referring website or search engine

  • Approximate geographic location

  • Website usage and interaction data

This information helps us improve website performance, enhance security, and better understand customer behavior.


How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Process and fulfill orders

  • Verify and process payments

  • Provide shipping confirmations and tracking information

  • Respond to customer inquiries and support requests

  • Create and manage customer accounts

  • Improve our products, website, and services

  • Personalize your shopping experience

  • Send newsletters, promotions, and marketing communications (where permitted by law)

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Maintain website security and integrity

  • Comply with applicable legal and regulatory obligations

  • Enforce our Terms & Conditions and other policies


Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal information based on one or more of the following legal grounds:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Legitimate business interests that do not override your fundamental rights and freedoms


Payment Security

We use reputable third-party payment processors that employ industry-standard encryption, fraud prevention systems, and secure payment technologies.

All payment information transmitted through our website is protected using Secure Socket Layer (SSL) encryption.

Electrical Parts Source does not retain complete payment card information after transactions are processed.


Cookies and Similar Technologies

Our website uses cookies, pixels, and similar technologies to improve functionality, enhance user experience, and analyze website performance.

Cookies may be used to:

  • Remember shopping cart contents

  • Save account preferences

  • Maintain login sessions

  • Improve website functionality

  • Analyze visitor activity

  • Measure advertising effectiveness

  • Personalize content and recommendations

Most browsers allow you to disable or manage cookies through their settings. Please note that disabling cookies may affect certain website features and functionality.


Third-Party Service Providers

We work with trusted third-party service providers that assist us in operating our business, including:

  • Payment processing providers

  • Shipping and logistics companies

  • Website hosting providers

  • Analytics platforms

  • Email marketing providers

  • Fraud detection and prevention services

  • Customer support platforms

These providers receive only the information necessary to perform their services and are required to safeguard your information in accordance with applicable privacy laws.

We do not sell, rent, or trade your personal information to third parties.


Marketing Communications

If you choose to receive promotional communications, we may send:

  • Product announcements

  • New arrivals

  • Exclusive promotions

  • Discount offers

  • Company updates

  • Marketing newsletters

You may unsubscribe from marketing emails at any time by selecting the “Unsubscribe” link contained within the email or by contacting us directly.


Website Analytics

We may use analytics tools and similar technologies to understand how visitors interact with our website.

Analytics information may include:

  • Pages viewed

  • Session duration

  • Browser information

  • Device type

  • Operating system

  • Approximate location

  • Traffic sources

  • Website interactions

This information is generally collected in an aggregated form and is used to improve website performance, functionality, and user experience.


Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions

  • Provide customer support

  • Maintain customer accounts

  • Comply with legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our legal agreements

When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.


International Data Transfers

Depending on the location of our service providers, your information may be transferred to, stored, or processed in countries outside your jurisdiction.

Where required, we implement appropriate safeguards designed to ensure your information remains protected in accordance with applicable privacy laws.


Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.

While we strive to protect your information using industry-standard security practices, no method of electronic transmission or storage can be guaranteed to be completely secure.


Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where applicable

  • Request a copy of your personal data

  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below.


Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it in accordance with applicable law.


Third-Party Websites

Our website may contain links to third-party websites for your convenience.

Electrical Parts Source is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any external websites you visit.


Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business operations, legal requirements, or technology.

Any updates will become effective immediately upon posting the revised Privacy Policy on this page, unless otherwise required by law. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.


Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:

Electrical Parts Source

Address:
4335 ELENA PL
QUARTZ HILL, CA 93536

Phone: 323-963-2953

Website: https://electricalpartssource.com

Email: info@electricalpartssource.com